FAQ

Frequently Asked Questions

1. Is food and drink included in the tour?

Yes, the fee included food and drinks, and transportation if the option is chosen.

2. Are any dietary available?

Yes, as long as the customers inform in advanced.

3. How do we book and pay?

Click “Book Now” and we accept cash before/after the tour.

4. What is the cancellation policy?

Cancellations made within 24 hours of booking will receive a full refund unless the service has already been provided.

Cancellations made after 24 hours may be charge to a processing fee.

4. What if customer wants to choose another time slot?

No problem at all! Just simply WhatsApp or email us, and we’ll be happy to arrange a suitable time for you.

Cancellations made after 24 hours may be charge to a processing fee.

If we need to cancel due to weather or other unforeseen issues, we’ll offer a full refund or free rescheduling.